FAQs

FAQs

Clambake Connection would like to help you answer some common questions. We are here to help!! If you do not see a question you may have please feel free to contact us by phone or by email. We will be happy to answer any questions you have.

 

What do you supply and what does your staff do?

Clambake Connections staff will arrive with all your delicious fresh food and with all the equipment needed to cook fresh on site and serve all your guests buffet style. Our grills are charcoal grills , we take away all charcoal. Pots are brought for steaming, tables for set ups, plates, forks, knives, napkins, wet naps, butter cups, salt and pepper, wooded forks, lobster bibs, all condiments needed for what ever menu you choose. Relax and enjoy spending time with your friends and family at your own party. Leave the fuss to us!!!

What will I need to supply ?

Anything we are not bringing and you want to bring is ok with us. We offer a large selection of items to cover everything you would need for a successful party or event. We do NOT include rentals such as tables and chairs for seating for no charge. We do arrange tents, tables, chairs please inquire for a quote for pricing.

What happens if it rains on the day of my party or event?

If there is no rain date we will still come rain or shine. We bring tents to cover the serving tables and cooking equipment area.

Are there any hidden charges ?

No there are no hidden fees or charges. The price we give you is what you will pay. We do include a 18% service fee to cover our chef’s and sales tax 7.35% on the bill. Gratuity for the staff is greatly appreciated

 Gratuity?

The staff is there to make sure your guests have a wonderful catering experience. They do work hard and appreciate anything  you would give directly to them at the end of the party or event.

How many guests will you come out for?

Clambakes are 35 guests or more and Barbecues are 50 adults or more .If you have less please inquire date availability and pricing. We do offer New England clambakes to /Barbecues to go and whole pigs to go.

What time will you arrive to the location of our party or event?

We will arrive1 hour- 1.5 hours prior to your party or event. If we are arranging and setting up tables ,chairs and linens on site we will arrive prior to scheduled time. Our total time on site for the start time of your party or event we will be there for 2-4 hours depending on the amount of guests, menu and items chosen.

When do we give you our final head counts?

Head counts are called in 5 days prior to your party or event. You can always add on to your head count up until a day before your party or event. Once head counts are given you can not take away from the head count given but you can add on meals. If any cancellations last minute we will try to accommodate you as best as possible. Any food left over will be wrapped up and left with you before the staff leaves.

Do you offer vegetarian options?

Yes we do offer a vegetarian option. We will customize a meal for any vegetarian guests

What if we have guests who have allergies?

Please let us know if any of your guests have allergies of any kind. We want your guest to be able to eat and be at ease. We take allergies to foods very serious.

Do you bring extra food?

No ,we do not bring extra food. If you feel you need to order a little extra to have extra you can do so 5 days prior when giving your final head count.

What form of payment do you accept?

We accept cash or check. We do require a credit card number on file when booking as a form of security for us to come out.

Can you accommodate tents, rentals & entertainment?

Yes we can coordinate your rentals for you. We are your one stop shop. For a 10% coordination fee we will arrange all your rentals. From updating everything ordered that week, to having the tent and all rentals on site. Set up tables, chairs and linens the day of your party or event for a set up fee. We do it all!! Entertainment please inquire 10% coordination fee applies.

When are you open?

We are open for outdoor catering 2021,Our season is from May to October for our outdoor catering. In-House catering from November -April (Different menus)   We look forward to hearing from you. If you have a date in mind give us a call. We would love to help you plan your next gathering.

Hours in office: Monday-Friday 9:00 a.m.-7:00 p.m.     Saturday-Sunday 8:00a.m.-6:00p.m.      After hours please contact 203-536-8831

DUE TO COVID-19 WE CAN ARRANGE CURB SIDE PICK UP . We are offering our New England clambakes bakes to go, Barbecues to go and Pig roast to go. Our season is from May to October for our outdoor catering.  We look forward to hearing from you. Any bookings that may cancel due to Covid-19 for 2021 will not be refunded a deposit and can apply a deposit towards another date in the future. Booking form information for refunds do not apply for year 2021, 2022. Thank you for your understanding we do appreciate your business.